Refund Policy

1. Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 24 hours of your subscription activation
• Your subscription has been active for less than 24 hours
• You have not exceeded your plan's connection limits
• You have not violated our Terms of Service or Acceptable Use Policy

2. Non-Refundable Subscriptions

Refunds are not available for:

• Subscriptions active for more than 24 hours
• Subscriptions renewed after the initial purchase
• Accounts that have violated our Terms of Service
• Free trial periods (no payment required)
• Subscriptions purchased through third-party resellers

3. How to Request a Refund

To request a refund within the 24-hour window, contact us via:

Please include your subscription details and reason for the refund request. Our support team will process your request immediately.

4. Refund Processing Time

Once your refund is approved, we will process it within 5-7 business days. The refund will be credited to the original payment method used for the purchase. Please note that your bank may take additional time to reflect the refund in your account.

5. Service Access After Refund

Upon approval of your refund request, your service access will be immediately terminated. You will not be able to use the service after the refund has been processed.

6. Subscription Renewal Refunds

If your subscription automatically renews and you wish to request a refund for the renewal charge, you must contact us within 24 hours of the renewal date. Refunds for renewals are subject to the same 24-hour eligibility requirement.

7. Cancellation vs. Refund

Cancellation: You can cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and no refund will be issued for the remaining balance.

Refund: A refund is a reversal of payment within 24 hours of activation. After 24 hours, cancellation is your only option.

8. Exceptions

We reserve the right to deny refunds in cases where:

• The account is used for reselling or redistribution
• The account violates our Terms of Service
• The account is flagged for fraudulent activity
• Multiple refund requests are made from the same account

9. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the service following any changes constitutes your acceptance of the new policy.

10. Contact Us

For questions about our Refund Policy or to request a refund, please contact us: